Master Your Shopping Agent
Your roadmap to smarter guided shopping is ready. We’ve collected everything you need to understand, launch, and optimize Shopping Agent, from core capabilities and shopper needs to setup best practices and performance measurement. Whether you are exploring Shopping Agent for the first time or preparing to improve discovery, engagement, and conversion, this path will help you get started with confidence.
Find Your Starting Point
Not sure where to begin? Read the statements below to find your match:
- I am brand new to Shopping Agent: Start with Course 1 to understand what Shopping Agent is, how it supports guided shopping, how it compares to Support Agent, and which use cases it can power.
- I am preparing to set up Shopping Agent: Jump to Course 2 to learn key setup terms, review readiness requirements, plan your knowledge base strategy, and understand configuration, security, and data governance essentials.
- I want to measure and improve performance: Go to Course 3 to explore discovery funnel metrics, use the analytics dashboard, interpret performance insights, and apply optimization best practices.
Prove Your Skills
After completing the path, take the assessment to earn your official badge. It is the best way to validate your Shopping Agent knowledge and show you are ready to launch, manage, and optimize guided shopping experiences.