Introduction to Architect’s Core Capabilities
By the end of this course, you will be able to:
-
Describe what Architect is and identify key use cases for customer journeys.
-
Explain the structure of an Architect journey and how different flow elements work.
-
Select the appropriate communication channels based on campaign goals.
-
Compare various journey flow elements and choose the right ones for different scenarios.
-
Navigate the Architect Journey Listing Dashboard to manage and organize campaigns.
-
Introduction to the Architect Automation Powerhouse
-
How Architect Automates Customer Interactions with Journeys
-
Structuring High-Impact Architect Journeys
-
Choosing the Right Communication Channel in Architect
-
Action Elements in Architect Journeys
-
Mapping Out Your Customer’s Experience in Architect
-
Navigating the Journey Listing Dashboard
-
📍Checkpoint: Introduction to Architect’s Core Capabilities Quiz